Consumer Solutions

EOL's SMART Metering also has many benefits for the customer, some of which include:

• Greater convenience regarding meter reading - consumers will no longer need to allow third-parties
regular access to their property.

• Superior accuracy in billing detail - consumers will no longer receive bills based on estimated energy
use or errors resulting from misread meters.

• More detailed time-of-day pricing and incentives to increase energy efficiency and reduce greenhouse
gas emissions.

• Energy management tools including the potential for the remote control of household appliances or
workplace equipment.